Roles and access
You can bring your team into Maivas and give each person the right level of access. You can also see and control the access our team has to your workspace.
Your team's roles
- Owner. Full control, including billing, connections and inviting people. Usually the business owner.
- Manager. Full day-to-day control: connections, approvals, and running the marketing. No change to ownership.
- Team member. Limited access by default. More granular presets for team members (for example a marketing seat that can approve work, or a front-desk seat that can chat with Maivas without approval rights) are rolling out.
You can also limit a team member to specific sites, so a manager of one location only sees that location's work.
Inviting your team
An owner or admin invites people by email. Each person signs in and gets exactly the access their role allows. You can change a role or remove someone at any time.
Our team's access (operators)
During the Build Phase, and later when you ask for support, members of the Move Me Media team may access your workspace to set things up, run your marketing and help you. This access is:
- Managed by our administrators. Most of our team receive access to a specific workspace for a specific purpose; a small number of senior administrators hold standing access so any account can be supported and fixed at any time.
- Recorded and visible, so you can see who has access and everything our team did in your workspace.
- Bounded. Our team works under confidentiality obligations and never takes over your final say. In the Maivas Era, your own approvals are yours alone.
If you have a concern about our team's access, contact us and we will work with you to address it.
More on how this is handled is in the Privacy Policy and the Security page.